INTRAC is a mission-driven, non-profit organisation which has been supporting civil society organisations since 1991. Our core belief is that vibrant, diverse and inclusive civil societies are essential catalysts for a world where everyone can thrive. We have a staff team mostly based in the UK, and a global network of independent consultants, trainers, and researchers.
Our Vision
We have a clear vision: that civil society actors, organisations and movements across the world can develop, engage with others and do what they want to do, better: supported to deliver just, equitable and sustainable societies for all.
Our values
All of our work is guided by six key values:
Change and transformation
We focus on change and transformation, and work to support positive change for civil society and to strengthen its role in development. We do this as a mission-driven not-for-profit civil society organisation.
Therefore, we help people to get to the heart of the matter, and to take ownership and responsibility for addressing their own challenges; by facilitating, not imposing solutions from outside.
People at the centre
We put people at the centre of our work, and accompany our clients, partners, and those they serve as a trusted, critical friend.
Therefore, our human-centred approach recognises the needs and contributions of different people within organisations and societies. We listen to and share the perspectives of people at the margins wherever possible, and we have the courage to challenge power dynamics.
Collaboration
We emphasise collaboration, and believe that sustainable solutions require changes in wider systems and structures. No single stakeholder can do this alone.
Therefore, we use participatory methods in which people develop sound solutions together, and feed back into the sector by making learning and resources openly available.
Useful support
We provide support that is useful, appropriate to the context and easily understood.
Therefore, we combine high-quality research analysis and evidence with insights from practitioner experience, and strive to provide clients with practical suggestions which are grounded in their reality.
Integrity
We pride ourselves on our integrity. We aim to live out our values, and we are committed to our vision, our mission, to the people we work with, and to our staff and network.
Therefore, we evaluate all potential work opportunities in light of our commitment to our mission and values, and deliver quality work in an empowering and cost-effective way.
Diversity, equity and inclusion
We are actively working to improve our understanding of and support for diversity, equity, and inclusion both within INTRAC and the organisations and people we work with.
Therefore, we are committed to our own journey of change and to engaging with feedback we receive. We also provide platforms for diverse voices to be heard which actively influence INTRAC, and the wider sector.
Our theory of change (ToC)
We use our Theory of Change to reflect with our staff and wider network on whether and how we are making a difference in shifting the power towards more impactful and resilient civil society organisations (CSOs), stronger national capacity support networks and a stronger voice for national CSOs in shaping development policy and practice in the global south. We will use it to hold ourselves to account for the kind of impact we want to make, ensuring we put our values into practice in all of our work. We will regularly review our Theory of Change to inform our strategy and plans, and to engage in a dialogue with our stakeholders about how INTRAC effects change in the world.
