INTRAC is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

INTRAC may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from May 2018.

What we collect

We may collect information relating to:

  • Mailing lists – email address, name, company/organisation
  • Website enquiries – email address, name, enquiry details
  • Donations (via MyDonate) – email address, name, address, billing information
  • Events
  • Training

We will only collect this information from you when you sign up to one of our mailing lists, submit an enquiry, make a donation, take part in one of our events or apply for one of our training courses.

  • Site usage tracking – Cookies

We use Google Analytics to collect information about how people use this site. We do this to track and measure usage of this site so that we can continue to produce engaging content. These cookies may track things such as how long you spend on the site or pages you visit which helps us to understand how we can improve the site for you. Google Analytics does not collect or store your personal information (e.g. your name or address) so this information cannot be used to identify who you are.

What we do with the information we gather

We will only hold data that is needed for a specific organisational purpose:

  • Training course applications
  • General information – Newsletter, Training courses & offers, Events, Recruitments
  • Responding to enquiries
  • Fundraising

We will not retain data longer than is necessary. If you use this website to submit an application form or enquiry, register for an event or make a donation, we will only keep your data for the time needed to provide the service you have requested.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information as follows:

  • if you have previously agreed to us using your personal information for training purposes, or one of our mailing lists, you may change your mind at any time by writing to or emailing us at info@intrac.org

We will not distribute your personal information to third parties unless we have your permission or are required by law to do so.

You may request details of personal information which we hold about you. If you would like a copy of the information held on you please write to INTRAC, Oxbridge Court, Osney Mead, Oxford, OX2 0ES.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Events

How do we collect your information?

We will collect personal information from you when you sign up to participate in an INTRAC event. We will only collect the information we need in order to: process your event registration; make practical arrangements at the venue (face-to-face events); ensure that you receive joining instructions (online events); and to undertake post-event monitoring and evaluation. The personal information we collect may include but not be limited to:

  • Your contact details
  • Information about your current work and previous experience
  • Accessibility requirements
  • Dietary requirements
  • Visa status
  • Billing information (where relevant)

What do we do with your information?

We will securely store your personal information for as long as is required to fulfil contractual obligations to you or legal requirements as an organisation.

Where necessary to facilitate your participation in the event, we will share relevant information from your registration with:

  • the INTRAC Finance Team (to prepare invoices and process payments)
  • the INTRAC Research, Training, Consultancies, and Administration Teams (to conduct post-event and monitoring and evaluation)
  • the event venue (to ensure that accessibility and dietary requirements are met)
  • the event accommodation (to process bookings and to ensure that accessibility and dietary requirements are met)
  • event/webinar partners and participants

We will never sell your information. We will not share your information beyond the above unless required to do so by law or in relation to financial processes.

We will only use your personal contact details to contact you about your event registration, and/or payment, and/or practical arrangements for attending and completing the event. We will not use your contact details for the purposes of INTRAC marketing or news.

Training

How do we collect your information?

We will collect personal information from you when you complete a secure online application to attend an INTRAC training course. We will only collect the information we need in order to: ensure suitability for the course; process your training course application; make practical arrangements at the course venue; and to undertake post-course coaching and monitoring and evaluation. The personal information we collect may include but not be limited to:

  • Your contact details
  • Information about your current work and previous experience
  • Accessibility requirements
  • Dietary requirements
  • Visa status
  • Billing information (where relevant)

What do we do with your information?

We will securely store your personal information for as long as is required to fulfil contractual obligations to you or legal requirements as an organisation. We will retain your name, the course you attended and the course dates for 25 years in order to verify your attendance and/or provide you with a replacement certificate. Please contact us at info@intrac.org if: you do not want us to keep your name on file; you wish to see a copy of our data retention policy; or if you have any other query regarding the data we hold on you.

Where necessary to facilitate your participation in the training course, we will share relevant sections of your application form with:

  • the INTRAC Training Team and course trainer (to assess suitability for the course and conduct post-course coaching and monitoring and evaluation)
  • the INTRAC Finance Team (to prepare invoices and process payments)
  • the course venue (to ensure that accessibility and dietary requirements are met)

We will never sell your information. We will not share your information beyond the above unless required to do so by law or in relation to financial processes, and British Accreditation Council processes.

We will only use your personal contact details to contact you about your course application, and/or payment, and/or practical arrangements for attending and completing the course. We will not use your contact details for the purposes of INTRAC marketing or news.